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Terms and conditions
Please read these terms and conditions carefully. Any use of our site constitutes agreement to these terms and conditions.If you do not agree to these terms and conditions you should not proceed to use the site.

Our services

Our website enables you to compare the prices and service ratings of various gas and electricity suppliers that appear on this site. This service is provided completely free of charge. Switch2help receive a commission payment from the suppliers should you decide to take up one of their products or services. Each supplier has their own terms and conditions which will govern your relationship with them should you choose to switch to any of their products. We assume no responsibility for the arrangements of payments to suppliers which is governed solely by their individual terms and conditions.

Licence to use our site

You are granted a non-exclusive, non-transferable licence to use this site. Such licence may be revoked at any time at our sole discretion. Our software can be used for the purpose of acquiring information enabling you to compare products and services from the suppliers featured on our site. We are not acting in the capacity of your agents in providing this service, nor are we party to any agreement that you may enter into with a supplier as a result of using our site. In using our site you are accessing and collecting information from suppliers on your own behalf.

Liability

All prices shown on our website are quotes only. The prices contained within our website are continually updated and are subject to change from time to time at the discretion of the suppliers. Switch2help accepts no responsibility or liability for prices quoted herein. You should ensure that all information that you provide in using the service is current, complete and accurate. The information we provide is based on the details you supply and we accept no liability for misrepresentations arising from provision of that information by you howsoever occasioned. Switch2help shall not be liabke for the services provided by the suppliers and make no guarantee and accept no liability as to the correctness of any information, products or services purchased from the suppliers as a result of using these services. Switch2help will not be liable for any indirect or consequential loss to you. Switch2help will have no liability in respect of any other website or page you may access from our website. Except as contained in these terms and conditions, Switch2help give no other warranties, and conditions or terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law, subject to your statutory and common law consumer rights which remain in full force and effect. Any downloads of data or any material from this site is done at your own risk and Switch2help accept no liability for damage to your computer system or data that results from such downloading.

Intellectual Property

The contents of this website and all underlying software are protected under applicable copyrights. No part of the website or supporting software may be reproduced, adapted or redistributed without our express written authority.

Privacy

As a user of this site your privacy is of utmost importance to us. We abide by the standards set on this issue by the Data Protection Act 1998. For details of our privacy policy please click here

Complaints

Should you have any complaints or comments about our website or the service we provide through it, you can contact us by e-mailing us at enquiries@switch2help.com Or by writing to us at Suite 11-13 Suffolk House, Banbury Raod, Oxford OX2 7HN.

You will receive an acknowledgement within 5 working days of receipt of your complaint, setting out the proposed course of action for resolution of the issues raised.

Jurisdiction

This website and these terms and conditions shall be construed in accordance with the laws of England and any dispute arising in any way shall be determined by the English courts