This site is owned and operated by Switch2help limited. Your privacy on the internet is of paramount importance to us. At switch2help we aim to make your experience online safe and secure.

As a result of you using this site we gather certain types of information from you. We believe you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy policy details what information we gather and how we use it and under what circumstances, if any, we disclose it.

We respect your right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this privacy policy. Our site may have links to other relevant sites.Whilst we endeavour to deal with sites that adopt equally responsible privacy policies to ourselves, our privacy policy does not apply to those sites once you have entered them. Switch2help is not responsible for the content or privacy procedures of non switch2help sites.

Please read this Privacy Policy as once you have used our website and services you are deemed to have read and accepted the terms of this policy.

Information Collection and use

In order to process a switch, we collect personally identifiable information about you ,to include, your name, address, date of birth and payment details.

We will also collect your e-mail address and telephone number so that we or a new supplier chosen by you can contact you regarding the switch if necessary.

We use the data about you to:

-	Enable the switch process to a new supplier to be effected as efficiently and as smoothly as possible.
-	Update and maintain our customer records. Internally, we will carry out analysis of this data to highlight trends and behavioural patterns which will be used to improve the content of the site and the services we offer to you.
-	To inform you of other services and products which we may offer from time to time.When you input personal data , your are able to opt out of receiving any information of this type from us.

Sharing your data

Switch2help will not rent, trade or sell your data to any third parties.

On occasion we may be required to disclose your data to third parties such as regulatory or governing bodies for the purpose of compliance monitoring or professional advice.

Storage and security

Your data will be stored electronically on our secure site. Any financial information you disclose will be securely protected.

Cookies

A cookie is a very small text file placed on your computer by a web browser, which has been sent by a web server. It is essentially an "identification card" relating to you. The main purpose of our cookies is to identify you when you visit our website. Each time your browser requests a web page from our server, the browser sends the information in the text file back to the server and lets the server know that you have returned to that web page. We use cookies to provide you with a better service tailored to suit you. We will store your cookies for a maximum of three months.

Data Protection Act 1998

Switch2help is registered with the Information Commissioners Office under the Data Protection Act. We abide by the acts governance on collection, storage, use and transfer of personal data.