Who is switch2help?

switch2help is an independent company offering a free, Impartial online comparison and switching service. We use an energywatch approved calculator which makes it easy for you the customer, to compare gas and electricity suppliers according to price, service or other requirements you may have such as green energy providers.

The calculator is quick and simple to use and gives you straightforward results listed in an easily understandable list format.

The difference with our site compared to other similar sites you may of heard of or may have used, is not only do we help you save money but we make a free donation of £5 to a charity or non profit organisation of your choice for every product you switch.

Is the service really free?

Absolutely. We receive a small commission from the new supplier. This payment does not in any way effect the price you pay. There are no hidden surcharges or costs to you or your chosen charity.

Is the service really impartial?

Absolutely. We are an independent service not linked to any individual supply company. The commercial relationship we have with the suppliers has no bearing on the service we provide. The results we produce on our site are generated with complete impartiality. We list all suppliers and tariffs irrespective of whether we receive a referral fee or not from them. We are here to help you find the best possible deal.

Why should I switch supplier?

We all have to pay Gas and Electricity bills. We assume, like with all other everyday services you have to pay for, you want the best deal available, whether that be the cheapest on price or the one that best suits your particular personal requirements or values.

Since May 1998 and May 1999, the gas and electricity markets, respectively, have been deregulated allowing for competition amongst suppliers. There are now many gas and electricity suppliers to choose from, each with their own prices for each area and each having a number of different tariff packages. This competition has meant that everyone can shop around for cheaper or more suitable options.

Millions of people have experienced the benefits of comparing the choices on prices available. By taking a few minutes to use our free comparison service, you may find that, you, like them, you are able to save a considerable amount of money on your gas and electricity bills.

Alternatively, you may find a supplier who you would prefer to be with because of the type of product or service they offer such as green energy.

Switch2help have made it easy to take advantage of the benefits of switching.We do all the work in collecting every supplier.s prices and tariff data and our calculator provides you with a straightforward comparison of suppliers, showing you how much each will charge based on your location and current usage.

Is changing my supplier easy?

Four simple steps.

Step 1. Enter your postcode and choose whether you wish to compare gas and/or electricity.

Step 2. Tell us who your current supplier is from the list we provide and how much you spend.

Step 3. You will then be provided with a results list of all suppliers, presented according to the criteria chosen by you. For example, if you had requested to see suppliers according to price, then you will be presented with a list of suppliers with the cheapest at the top and the list in descending order according to price. Remember, we show all suppliers so you can be confident you are seeing all available options for you based on your circumstances.

From this list, if there is a particular supplier which interests you, you are able to click on that supplier and get fuller details on the tariff you have chosen.

Step 4. Once you are satisfied with a particular supplier offer, then simply click on the apply button and you will be asked to provide the details which will allow us to proceed with the switch. We will then forward these details to the new supplier who will arrange the switch. You need to do no more.

You will be contacted in 3-6 weeks by your new supplier to provide you with a supply transfer date and to request a final meter read. Your new supplier will send this on to your old supplier who will produce and send to you a final bill for the period up to the supply transfer date.

What if I don't know who my current supplier is?

The easiest way to find this out is to pull out an old bill if one is available. This will have your current suppliers name on it.

Alternatively:

Electricity;
You can contact your regional electricity company (even if this is not your current supplier) and ask for the Metering Point Administration department who will be able to tell you what your supply number is (referred to as Mpan number or 's' number). Your regional supplier's phone number can be obtained from the phone book, directory enquiries or the web.

Gas;
Call the Transco Meter Helpline on 0870 608 1524. They will be able to Tell you your Mprn number and who supplies you.

How does my chosen charity benefit?

Everyone who uses our site to switch supplier are requested to choose the charity that they wish to receive the £5 per product donation.

At the end of each month we send to each of the charities nominated by you, a payment representing the total sum of all the switches.

Our 'participating charities' page which contains the list of all charities has a column showing the total amount raised for each particular charity. This page is updated every month so that anyone visiting the site can see clearly how much each individual charity has raised from these donations up to the end of the preceding month.

What happens if I want to benefit a charity that is not on your list?

If someone would like to benefit a charity that does not already exist on our list, then they can nominate their chosen charity and we will still make the payment to that charity at the end of the month irrespective of whether they appear on our list thereafter or not.

What happens if I simply wish to nominate a charity to be on your list?

If you would like to nominate a charity to be on our list even if you have not switched supplier then simply complete the nominate a charity form below and we shall contact the charity inviting them to appear so that they can benefit from future visitors.

What happens if I switch supplier, but decide not to nominate a charity?

If someone decides not to nominate a charity after completing a switch then we still pay the donation of £5 into an 'all charities' pot. At the end of each month this money is distributed amongst all the charities on our site pro rata according to the number of people who have switched and nominated them in the preceding month.

Where does the donation of £5 come from?

These donations are made by Switch2help from our referral fee.There is absolutely no cost to both you and your chosen charity.